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A client faced intermittent network congestion, severely impacting operations and threatening a high-profile project. Despite extensive efforts, neither the client nor equipment vendors could pinpoint the issue.
We conducted a thorough five-day log analysis of all network components. Our team identified a specific virtual machine (VM) consistently initiating backup requests during network congestion periods. Upon investigation, the VM's purpose remained unclear to the client.
By simply deactivating the VM, we resolved the network congestion issue, preventing project delays and potential losses.